WHEELBASE Lake District

 

WHEELBASE Lake District

01539 821443

Located in the picturesque village of Staveley, the UK’s largest cycle store is only 15 minutes’ drive from the M6 motorway and 10 minutes from Windermere. With over 600 bikes on display in store, spread across our massive 16,000 sq. ft. premises, we have dedicated areas for Road, MTB, E-Bike, Women, Kids and everything in between. Our staff are all passionate cyclists, specialising in a variety of disciplines, united by a love of all things two wheels. We currently stock bikes from; Brompton, Cannondale, Cervelo, Cube, Frog Bikes, Genesis, Merida, Orbea, Riese & Muller, Scott, Trek, Whyte, Wild Bikes and Yeti.

Based in Staveley Mill Yard, we’re a true destination store for your next visit to the Lake District. On our doorstep we have Wilf’s Café – with a great selection of cakes and lunches and More? Bakery – for freshly baked goods and great coffee. The Eagle and Child bed and breakfast Inn, run by an avid mountain biker, has rooms if you’re staying for the weekend and offers great pub grub and a selection of local ales.

Our precision fit team offer a professional bike fitting service in store, tailored to suit your riding. We run a fully equipped workshop and our team of qualified mechanics are on hand to offer advice and servicing as your bicycle requires. Our friendly team are always happy to offer advice on local routes, with superb Lakeland trails, leisure and road riding straight from our store – PedalNorth has a great selection of routes, including our go-to ride around the Kentmere Valley.

There is a great community of cyclists here in the Lake District and we run and participate in many local events throughout the year – including our annual MTB Demo weekend in Spring.

 


The staff in the shop know what they are talking about, seek to understand what you need and then help you select the right products without over selling. This is the sort of service that makes me go back to shops.
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Excellent staff and service. Workshop always helpful and explain things clearly
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Friendly and good range of products
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Great range of kit and helpful staff.
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Great service and product range.
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fast service - quality products
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I took my son's (12) Scott bike in for a service, very polite and helpful. Bike retuned the same day fully operational. Great service and reasonable prices for a service. I sometime get the impression when you go in places like this that unless you are after the best kit your looked down on, if that makes sense. It did not happen here and will definitely use the service centre again. I might even buy a bike for myself....!
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Excellent service, brought items from another branch for me to collect locally
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The Halfords C2W was a painful process until Matt got involved!
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I ordered bone conducting headphones via the website which was very easy to use. They arrived within two days very well packed and in the manufacturer’s original sealed box. Excellent service! They were bought as a gift for my daughter so haven’t tried them yet but I’m pretty confident they will work fine….
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Staff / dom, was great measured up properly for the correct bike
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The Mechanic, Ben, went out of his way to help me out with my bike under an extremely heavy work load. Really great service.
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Friendly and local.
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All of the staff are very friendly and happy to give advice when needed and take time to explain the difference between certain products. Only ever had great service from Wheelbase.
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I had a fantastic experience buying my new Colnago V5RS from WHEELBASE, Ilkley. From the moment I walked in, Dom were welcoming, knowledgeable, and genuinely passionate about cycling. Dom took the time to explain the differences between the various Colnago models, answered all of my questions in detail, and helped me choose the bike that was the perfect fit for my needs, without any pressure. The bike was professionally built, thoroughly tested, and handed over in immaculate condition. Theo also took the time to ensure the bike was correctly set up for me and offered helpful advice on maintenance and getting the most out of it. It’s refreshing to find a local bike shop that combines exceptional customer service with honest and expert advice. I couldn’t be happier with my purchase and the overall experience. I highly recommend Wheelbase to anyone looking for quality bikes, outstanding service, and a team that truly cares about their customers!
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The staff were patient, knowledgeable & very helpful.
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I recently bought a Cervelo Caledonia 5 from Wheelbase. I was in the market for a premium endurance road bike, and tempted by a good deal on a Colnago C68 from another bike shop. However, the latter shop was disengaged and the sale slipped through their fingers. Wheelbase was very responsive in dealing with my queries, and I've got the bike I need with minimal fuss. The handover in the shop was very slick. They paired the power meter with my Wahoo device which saved me hours of watching Youtube videos, fitted pedals and made other minor adjustments. Very happy with the service, and the heavily discounted price was a major factor in my purchase.
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Fantastic support for a SRAM derailleur replaced under warranty. Really friendly and helpful team. I'll make the effort to travel to use the store and workshop again. Cheers guys.
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Super friendly, super fast, no complaints at all. Informed me on everything important.
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Great staff and very knowledgeable. Thank you Tom
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I had amazing service and support when calling into the Darlington branch yesterday, to seat a gravel tyre that was refusing to inflate
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Friendly staff. Always willing to help.
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Very happy with the service nice people to deal with good service would use again thank you wheelbase Darlington
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Happy to help when called and bike comes fully ready to go and lubes
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Great products with friendly staff.. Excellent advice from people who really know what there talking about.. Thank you 🙏🏻
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Really helpful, friendly and reliable advice.
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When ever you have a problem with your bike any time any day these guys will go out of there way to solve the issue . 1st class service
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Service was perfect, I had Graham help me out picking a bike and he made sure I wasn’t over spending and got the bike that was right for me. All the staff were very welcoming and friendly
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